All Payments are made to www.valaviweddings.com. Please do not share your credit card number with any person from our company. We strongly recommend that under no circumstance you should share card details on any email to us also. On our part, we also do not share your credit card information with third parties. We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset credit limit. Here are few things you should know. Extra charges that may apply over and above what we charge. In some countries, VAT / GST / PST, Custom duty or some Local taxes are applicable on overseas shipments. The amount paid to us does not include these charges or duties or taxes which may be applied at the time of receiving the shipment by local customs department. It is impossible to charge these taxes upfront at the time of payment. If any such charges are applicable in your country, it will be directly billed to you by the courier company at the time of delivery or a bill can be sent after the delivery is done. Same has to be paid to the courier company as and when billed. Difference in amount charged on credit card and amount shown on website payment page. Variations on amount can be due to: a) Difference in exchange rates: Credit card companies give 1% to 2% lower exchange rate than the prevailing market rates. So sometime you see that you pay more than what you should have. But this is due to exchange rate difference. It is best if you choose native currency (if available) to make payment so that you don’t pay this exchange rate difference. b) When credit card issuer bank converts the payment amount send by us into local currency, a difference arises. This is because most credit card company’s charge 1% to 3% as International transaction fees per transaction. Credit card companies show such charge as payment to us but it is actually not.
In case of doubts, please check with your credit card company for exchange rate or cross border fee applicable on your credit card. This would give you true picture.
We understand that there may be circumstances, wherein products need to be returned. Returns is governed by Return & Refund Policy. more details...
Refund amount is mutually agreed settlement for any mistakes which might occur in an order. The REFUND AMOUNT cannot exceed the value of the product in lieu of which refund is being discussed. A proper complain process has to be followed for refund and this is governed by Return & Refund Policy. If you have any questions about this shopping policy or your dealings with www.valaviweddings.com, you can contact us.
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